UPDATE 1:20PM: We are told the outage has been restored. “We worked quickly to restore service for customers in South Carolina who experienced interruptions caused by an equipment failure. We apologize for the inconvenience,” AT&T responded Monday afternoon in a press release.
MYRTLE BEACH, SC (WBTW) – Many AT&T mobile users are reporting service issues in South Carolina on Monday morning.
Downdetector, a website that tracks outages for services, shows issues beginning at around 9:30 a.m. with a spike in outages at 11 a.m. The site’s map shows outages reported along the corridor from the South Carolina coast into upstate near Spartanburg, including Myrtle Beach.
Even the South Carolina Highway Patrol sent an email message saying the ATT&T service interruption could affect calls from the media. “We are experiencing an interruption in our cell service this morning, which will impact your local CRO receiving any calls from the media until it is remedied,” an official with the SCHP’s Office of Community Relation wrote.
The SCHP sent an emal announcing its cell service interruption had been restored at about 1:15 p.m. on Monday.
Apparently, mobile users with AT&T were seeing bars for service on their phones, but the calls would not connect.
News 2 has reached out to AT&T for more information. In a series of replies to customers on Twitter, AT&T said their team is investigating the issue.
This is a developing story. Count on News13 for updates as we work to learn more.